PRIVACY POLICY
Who is the data controller for your data?
The Privacy Policy forms part of the General Terms and Conditions governing this Website.
LINEAS ROMERO, S.L.
Address: Avda. Virgen del Mar, nº 119A, La Graciosa, 35540, Lanzarote.
CIF: B35292283
Tel: 928842055
Email: lopd@lineasromero.com
You may contact us by any means.
We reserve the right to modify or adapt this Privacy Policy at any time.
We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any changes.
If you belong to any of the following groups, please consult the expandable information:
LINEAS ROMERO, S.L.
Address: Avda. Virgen del Mar, nº 119A, La Graciosa, 35540, Lanzarote.
CIF: B35292283
Tel: 928842055
Email: lopd@lineasromero.com
You may contact us by any means.
We reserve the right to modify or adapt this Privacy Policy at any time.
We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any changes.
If you belong to any of the following groups, please consult the expandable information:
CLIENTS
For what purposes will we process your personal data?
- Preparation of the quotation and follow-up thereof through communications between both parties.
- Information by electronic means relating to your request.
- Commercial or event information by electronic means, provided that express authorisation has been given.
- Managing the administrative, communications and logistics services carried out by the Controller.
- Managing the formalities for the Canary Islands resident discount.
- Invoicing and filing of the corresponding taxes.
- Carrying out the corresponding transactions.
- Control and debt recovery management.
- During the card payment process, the Bank holding the Virtual POS will collect the following personal data: type of connection, date and time, IP address, device information, email address, mobile telephone number, browsing data, transaction data and data required by 3D Secure security protocols, for the sole purpose of detecting and preventing unauthorised payment transactions.
What is the legitimate basis for processing your data?
The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
For the sending of commercial or event information by electronic means, the legal basis is the express consent of the data subject, which may be withdrawn at any time.
For the sending of commercial or event information by electronic means, the legal basis is the express consent of the data subject, which may be withdrawn at any time.
How long will we retain personal data?
For the duration of the relationships between the parties and for the limitation periods arising from them.
WEBSITE OR EMAIL CONTACTS
What data do we collect through the Website?
We may process your IP address, which operating system or browser you use, and even the duration of your visit, on an anonymous basis. If you provide us with data in the contact form, you will identify yourself so that we can contact you, where necessary.
For what purposes will we process your personal data?
- Answering your queries, requests or petitions.
- Managing the requested service, answering your request or processing your petition.
- Information by electronic means relating to your request.
- Commercial or event information by electronic means, provided that express authorisation has been given.
- Carrying out analyses and improvements on the Website, concerning our products and services. Improving our commercial strategy.
What is the legitimate basis for processing your data?
The acceptance and consent of the data subject, given through a voluntary action, as in cases where, in order to make a request, it is necessary to complete a form and 'click' on the send button; doing so will necessarily imply that the data subject has been informed and has expressly given consent to the content of the clause annexed to that form or to the acceptance of the privacy policy.
All our forms use the * symbol for mandatory data. If you do not provide those fields, or do not tick the checkbox accepting the privacy policy, the information will not be sent.
All our forms use the * symbol for mandatory data. If you do not provide those fields, or do not tick the checkbox accepting the privacy policy, the information will not be sent.
How long will we retain personal data?
Until the consent given is withdrawn.
SUPPLIERS
For what purposes will we process your personal data?
- Information by electronic means relating to your request.
- Commercial or event information by electronic means, provided that express authorisation has been given.
- Managing the administrative, communications and logistics services carried out by the Controller.
- Invoicing.
- Carrying out the corresponding transactions.
- Invoicing and filing of the corresponding taxes.
- Control and debt recovery management.
What is the legitimate basis for processing your data?
The legal basis is the acceptance of a contractual relationship or, failing that, your consent when contacting us or offering us your products by any means.
How long will we retain personal data?
For the duration of the relationships between the parties and for the limitation periods arising from them.
SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?
- Answering your queries, requests or petitions.
- Managing the requested service, answering your request or processing your petition.
- Engaging with you and building a community of followers.
What is the legitimate basis for processing your data?
The bases legitimising the processing are the voluntary consent of the data subject to make contact and, where applicable, the acceptance of a contractual relationship within the environment of the relevant social network. The processing of data within the Social Network will be carried out in accordance with its own privacy policies.
How long will we retain personal data?
We can only consult or unsubscribe your data in a restricted manner, as we have a specific profile. We will process them for as long as you allow us to follow you, be friends with you or click 'like', 'follow' or similar buttons. Any rectification of your data or restriction of information or publications must be carried out through the configuration of your profile or user account in the social network itself.
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the data subjects. If you provide us with third-party data, you must first inform and obtain the consent of those persons; otherwise, you release us from any liability for breach of this requirement.
And what about data of minors?
We do not process data of minors under 14 years of age. Therefore, please refrain from providing it if you are not of that age or, where applicable, from providing data of third parties who are not of that age. LINEAS ROMERO, S.L. is released from any liability for breach of this provision.
Will we carry out communications by electronic means?
- They will only be carried out to manage your request, if it is one of the contact means you have provided to us.
- If we carry out commercial communications, they will have been previously and expressly authorised by you.
What security measures do we apply?
You can rest assured: we have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all the technical means and measures available to us according to the state of the art in order to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be transferred to third parties, except where legally required. Specifically, it will be communicated to the Spanish State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product acquired, as well as to the data processors necessary for the performance of the agreement.
In the event of a purchase or payment, if you choose an application, website, platform, bank card or any other online service, your data will be transferred to that platform or processed within its environment, always with the highest security.
When we instruct them to do so, the web development and maintenance company and the web hosting company will have access to our website. They will have signed a service provision agreement that obliges them to maintain the same level of privacy as us.
International data transfers may take place when American applications are used; however, such transfers will be made to entities that have demonstrated compliance with the level of protection and guarantees in accordance with the parameters and requirements laid down in the legislation in force on data protection, such as the European Regulation, or where there is a legal authorisation to carry out the international transfer.
In the event of a purchase or payment, if you choose an application, website, platform, bank card or any other online service, your data will be transferred to that platform or processed within its environment, always with the highest security.
When we instruct them to do so, the web development and maintenance company and the web hosting company will have access to our website. They will have signed a service provision agreement that obliges them to maintain the same level of privacy as us.
International data transfers may take place when American applications are used; however, such transfers will be made to entities that have demonstrated compliance with the level of protection and guarantees in accordance with the parameters and requirements laid down in the legislation in force on data protection, such as the European Regulation, or where there is a legal authorisation to carry out the international transfer.
What rights do you have?
- To know whether or not we are processing your data.
- To access your personal data.
- To request the rectification of your data if they are inaccurate.
- To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
- To request the restriction of the processing of your data, in certain cases, in which case we will only keep them in accordance with the legislation in force.
- To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new controller you designate. This is only valid in certain cases.
- To lodge a complaint with the Spanish Data Protection Agency or the competent supervisory authority, if you believe that we have not attended to you correctly.
- To withdraw, at any time, the consent given for any processing for which you have given consent.
If you modify any data, we would be grateful if you would inform us so that we can keep them up to date.
Would you like a form for the exercise of rights?
- We have forms for the exercise of your rights; request them by email or, if you prefer, you may use those prepared by the Spanish Data Protection Agency or third parties.
- The forms may be submitted in person, sent by post or by email to the Controller's address indicated at the beginning of this text.
How long do we take to respond to the exercise of rights?
It depends on the right, but at most within one month of your request, and two months if the matter is very complex and we notify you that we need more time.
Do we process cookies?
Yes, we use other types of cookies that are not necessary; you can consult the cookies policy through the corresponding link from the home page of our website.
How long will we retain your personal data?
- Personal data will be retained for as long as you remain linked to us.
- Once you are no longer linked to us, the personal data processed for each purpose will be retained for the periods legally provided for, including the period during which a court or tribunal may request them, having regard to the limitation period for legal actions.
- The data processed will be retained until the legal periods referred to above expire, where there is a legal obligation to retain them, or, in the absence of such a legal period, until the data subject requests their erasure or withdraws the consent given.
- We will retain all information and communications relating to your purchase or the provision of our service for as long as the guarantees of the products or services last, in order to deal with possible claims.